Refund & Cancellation Policy

Last updated: August 29, 2026

Template notice: this is a general starting point, not legal advice. Refund obligations vary by jurisdiction (e.g. EU consumer withdrawal rights) — have this reviewed by a qualified attorney and make sure it matches what you actually intend to offer before publishing.

1. Subscription Billing

OmniToolsPro subscriptions are billed in advance on a recurring basis (e.g. monthly), processed securely through Stripe. Your subscription automatically renews at the end of each billing period unless you cancel before the renewal date.

2. Cancellations

You may cancel your subscription at any time from the Billing page in your dashboard (or via the Stripe customer portal linked there). When you cancel:

Your subscription will not renew at the next billing cycle.
You retain access to paid features until the end of your current billing period.
No further charges will be made after cancellation takes effect.

3. Refunds

Because the Service provides immediate access to digital tools and consumes third-party AI usage on your behalf, payments are generally non-refundable, including for partial billing periods, except as described below or as required by applicable law.

We may, at our discretion, issue a full or partial refund in cases such as:

A duplicate or accidental charge
A billing error on our part
Extended, verified Service outage that prevented meaningful use of your plan

To request a refund under one of these circumstances, contact us at support@omnitoolspro.com within 14 days of the charge, including your account email and the reason for your request. We'll respond within a reasonable timeframe.

4. Failed or Declined Payments

If a renewal payment fails, we (via Stripe) may retry the charge automatically. If payment continues to fail, your subscription may be marked past due and premium features (such as creating new chatbots) may be paused until payment succeeds or you select a new payment method.

5. Plan Changes

If you upgrade or downgrade your plan, billing adjustments (such as prorated charges or credits) are handled automatically through Stripe at the time of the change.

6. Chargebacks

If you have a billing concern, please contact us first — most issues can be resolved directly. Initiating a chargeback without contacting us first may result in suspension of your account while the dispute is investigated.

7. Contact Us

OmniToolsPro
Email: akhlifi99@gmail.com